I suggest sending Apple some feedback about this. Until this design flaw is fixed, a certain percentage will make this mistake. It may seem obvious to technically-savvy people, but one can clearly see some people not understanding that they need to switch back and forth like that.
Unfortunately this is a natural consequence of the way this workflow is designed, and I don't see a simple way around it besides educating your users.Ĭertainly one workaround is to invite the user via email, so they will get a code they can enter into the "Redeem" alert text field, but this should not be necessary. With this instrument, things turn out to be simple and it utilizes the single tick method. (Note the big title text would be confusing to users who thought this was how they start testing and they would naturally think at this point something has gone wrong.) This application comes without promotions or modules. (notice that on many devices some portion of "Step 2" will be covered up, such as the critical "Start Testing" button in the screenshot above.)Īnd then instead of returning to the webpage after installing TestFlight and scrolling down and clicking the "Start Testing" button under "Step 2 Join the Beta", some users are mistakenly staying in the TestFlight app and either tapping the "Redeem" button as it is the only interactable element on the mostly empty default TestFlight screen or reading the subtitle that says to "contact the developer for an invitation code." Presumably what is happening is some users who haven't previously installed TestFlight (or who opened the link in an app other than Safari, which won't automatically open TestFlight for them) are clicking on the public link, which if opened on an iOS device shows: "Step 1 Get TestFlight".